For your protection and ours, all transactions are safely processed through Paypal.
All shipping costs are based on the order amount. All orders are Shipped via USPS and tracking numbers are provided with your order. All domestic orders $75 or more are shipped for free.
*All California residents are subject to pay sales tax.
*All shipments are processed M-F, excluding weekends. Any orders made during the weekend will be processed the following Monday.
*For Shipment inquiries, please fill out the contact form on the contact page, or email us M-F. We respond to emails from 8am-5pm PST.
All items are shipped within 7-14 business days depending on location.
We at JE’SUI want you to be comfortable shopping with us online, and if for any reason you find that you are not satisfied with your purchase, we will gladly accept it back. All returns must be made within 14 days from the shipped date for a store credit only. Merchandise must be unworn, in original condition, with price tags intact and it must include the original invoice in order to receive a store credit. All returns past 14 days will not be accepted and will become a FINAL SALE. Customers are responsible for all return shipping charges, unless an error has been made on our part. Once we inspect the return, if it meets the conditions listed above, we will issue a store credit. Shipping fees are non-refundable.
All sale items are FINAL SALE.
Please Note: JE’SUI is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact USPS (1-800-ASK-USPS) for further assistance tracking your package. By completing a purchase with JE’SUI you are agreeing to our shipping and delivery policy.
For all other questions, please feel out our contact form and someone will respond to within 24 hours.